Shipping & Delivery Policy

Last updated: 4 July 2026

Delivery area

Orders placed on aseperfumes.ae are currently delivered within the United Arab Emirates. For deliveries outside the UAE, contact us at info@aseperfumes.ae before ordering — perfumes are classified as dangerous goods for air transport and must be shipped through approved couriers.

Delivery times and fees

Orders are dispatched within 1–2 business days of confirmation and typically delivered within 1–4 business days across the UAE. Exact delivery fees, if any, are shown at checkout before you pay — in line with UAE consumer protection law, the price you confirm at checkout is the full price you pay.

Order confirmation and tracking

You will receive an order confirmation by email when you place your order and a notification when it is dispatched. If your order has not arrived within the stated timeframe, contact us and we will locate it or make it right.

Damaged on arrival

If your order arrives damaged, do not discard the packaging — photograph it and contact us within 7 days. You are entitled to a free replacement or full refund under our Return & Refund Policy and Federal Law No. 15 of 2020.

Failed deliveries

If a delivery fails because the address given was incomplete or the recipient was unavailable after reasonable attempts, our courier will contact you to rearrange. Where an order is returned to us undelivered through no fault of ours, we refund the product price; a redelivery may incur a new delivery fee.

Contact

Questions about delivery: info@aseperfumes.ae.